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Customer Lifetime Value: What ConvertKit Got Wrong | Daily Essay Episode

Customer Lifetime Value: What ConvertKit Got Wrong | Daily Essay

ConvertKit auto-upgraded my bill the hour my list crossed a tier, then held the higher price when it dropped back under. Their own logs later admitted about $936 in overcharges across eight months. The math from the vendor's side is the real story.

· 02:47

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ConvertKit auto-upgraded my bill the hour my list crossed a tier, then held the higher price when it dropped back under. Their own logs later admitted about $936 in overcharges across eight months. The math from the vendor's side is the real story.

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